Updated support processes

We’ve updated our support processes and dashboards for all your requests. These changes will improve clarity in day-to-day support and operations. You can read more here: https://docs.skyscrapers.eu/docs/reference/support-process/.

Feel free to tell your customer lead how you feel about these updates, or bring your insights to your next status call.

We want to keep evolving and improving, so your feedback is very welcome.