Documentation
Services
Explanation 2
- Updated 2026-07-01
Embedded Engineer Add-on
The Embedded Engineer is an add-on to DevOps-as-a-Service that makes dedicated time of one of our engineers available to your team. Where DevOps-as-a-Service runs and safeguards your platform, the Embedded Engineer reaches further: it takes on challenges …
- Updated 2026-05-12
Backups
Kubernetes platform backups Skyscrapers maintains backups of Kubernetes platform configuration - using Velero - according to your retention requirements - as specified in the onboarding SOW or any formal GitHub change requests. By default, Skyscrapers …
How-to guides 1
- Updated 2026-08-26
Pull request reviews & self-apply
Much of the work on your platform happens through pull requests on your GitHub repository, written either by us or by your own team. When your team opens a PR, a Skyscrapers engineer reviews it before the change goes live. This page explains how to get …
Reference 9
- Updated 2026-08-26
Handling support requests
As part of the Skyscrapers customer base, we have a knowledgeable team to handle all of your support requests. In order to ensure that we can provide you with the best possible service, we have a few guidelines that we would like to inform you about. …
- Updated 2026-08-26
Support & change request types
In this section of the documentation we will guide you through the process of creating a support or change request for Skyscrapers. Customer Lead At Skyscrapers you have a dedicated customer lead for your project. This person is the end-2-end owner of your …
- Updated 2026-08-26
Request priority
When handling your support requests, we want to make sure we pick them up in the right order. That’s where request prioritization comes in. Priority levels At Skyscrapers use 4 prioritization levels in when handling support requests. Priority Description …
- Updated 2026-08-26
How should I create a request
When looking for a solution to a problem, you can create a request by using the dedicated GitHub board, by using the dedicated Slack channel, or by simply talking to your Customer Lead. Each of these methods comes with its own set of advantages (and …
Technologies
Explanation 14
- Updated 2026-08-05
Karpenter
Introduction Karpenter is an open-source cluster autoscaler that automatically provisions new nodes in response to unschedulable pods. Karpenter evaluates the aggregate resource requirements of the pending pods and chooses the optimal instance type to run …
- Updated 2026-07-28
Tailscale
Overview Tailscale is a modern mesh VPN solution built on WireGuard that Skyscrapers uses to provide secure access to customer Kubernetes clusters and AWS VPCs. While Tailscale is often positioned as a mesh VPN with peer-to-peer connections, Skyscrapers …
- Updated 2026-07-16
Grant Skyscrapers access to your AWS account
In order to provide Skyscrapers with access to your AWS account(s), you can use this documentation to configure your accounts with the necessary permissions and trust relationship towards Skyscrapers. This will allow Skyscrapers engineers to assume these …
- Updated 2026-07-10
MongoDB Atlas
We standardise on MongoDB Atlas service four our customer’s MongoDB clusters. Atlas is a fully-managed service to deploy, manage and monitor MongoDB clusters. It’s multi-cloud, so you can choose from various cloud providers to deploy your …
How-to guides 16
- Updated 2026-08-25
Concourse usage
Login with fly fly can be used to access multiple Concourse servers, to accomplish that it has the concept of targets. Each target represents a different Concourse setup, and you need to provide the alias of such target to all the fly commands with the -t …
- Updated 2026-08-13
Terragrunt
Welcome! If you’re here, it means you’re interested in contributing to our infrastructure as code. We encourage and support your involvement. Should you have any questions or need further clarification, please don’t hesitate to reach out …
- Updated 2026-07-28
Tailscale ACL File
Structure The policy file uses HuJSON format (JSON with comments) and includes several key sections: 1. Groups Define groups of users for easier access management: { "groups": { "group:devops": [ "alice@example.com", …
- Updated 2026-07-28
Tailscale Setup
Overview This guide explains how to set up Tailscale integration with Skyscrapers-managed EKS clusters. Tailscale provides secure VPN connectivity to your Kubernetes clusters, enabling private network access to cluster resources and advertised routes. The …
Tutorials 1
- Updated 2026-05-12
What is Kubernetes?
This page is mainly created for Skyscrapers customers that are currently being onboarded to the platform. It assumes no prior knowledge for Kubernetes. It should technically be a much lighter and digestible version of the kubernetes documentation, with our …
Reference 2
- Updated 2026-07-28
Tailscale Deployment
Add under spec.tailscale in the cluster definition: spec: tailscale: enabled: true oauth_client_id: your-oauth-client-id oauth_client_secret_payload: kms-encrypted-secret replicas: 2 extra_routes: - "192.168.248.0/24" cpu_requests: "100m" …
- Updated 2026-07-10
Service Definition: Tailscale Add-on
DevOps-as-a-Service supports two VPN options for reaching your Kubernetes clusters and AWS VPC, and you choose the one that fits your team: WireGuard is included in DOaaS as a basic, cost-conscious option with basic functionality. The Tailscale Add-on …