Documentation
Services
Explanation 2
- Updated 2026-10-15
Forward Deployed Engineer Add-on
The Forward Deployed Engineer is an add-on to DevOps-as-a-Service that makes dedicated time of one of our engineers available to your team. Where DevOps-as-a-Service runs and safeguards your platform, the Forward Deployed Engineer reaches further: it takes …
- Updated 2026-05-12
Backups
Kubernetes platform backups Skyscrapers maintains backups of Kubernetes platform configuration - using Velero - according to your retention requirements - as specified in the onboarding SOW or any formal GitHub change requests. By default, Skyscrapers …
How-to guides 1
- Updated 2026-08-26
Pull request reviews & self-apply
Much of the work on your platform happens through pull requests on your GitHub repository, written either by us or by your own team. When your team opens a PR, a Skyscrapers engineer reviews it before the change goes live. This page explains how to get …
Reference 9
- Updated 2026-09-04
Atlantis Self-Apply Agreement
Important This agreement only applies to Customers who have access to the Atlantis features to enable self-service Infrastructure-as-Code changes to the cloud platform that is managed by Skyscrapers. Following our new feature announcement, this agreement …
- Updated 2026-08-26
Handling support requests
As part of the Skyscrapers customer base, we have a knowledgeable team to handle all of your support requests. In order to ensure that we can provide you with the best possible service, we have a few guidelines that we would like to inform you about. …
- Updated 2026-08-26
Support & change request types
In this section of the documentation we will guide you through the process of creating a support or change request for Skyscrapers. Customer Lead At Skyscrapers you have a dedicated customer lead for your project. This person is the end-2-end owner of your …
- Updated 2026-08-26
Request priority
When handling your support requests, we want to make sure we pick them up in the right order. That’s where request prioritization comes in. Priority levels At Skyscrapers use 4 prioritization levels in when handling support requests. Priority Description …
Technologies
Explanation 13
- Updated 2026-10-29
Tailscale Data and Logging
Overview A common question when adopting Tailscale is: what does Tailscale itself see? This page summarizes what stays private, what metadata the Tailscale coordination server stores, and what is logged. It is based on Tailscale’s own documentation: …
- Updated 2026-09-01
Karpenter
Introduction Karpenter is an open-source cluster autoscaler that automatically provisions new nodes in response to unschedulable pods. Karpenter evaluates the aggregate resource requirements of the pending pods and chooses the optimal instance type to run …
- Updated 2026-09-01
Monitoring
Overview Be default, we use a Prometheus, Alertmanager and Grafana stack for a complete monitoring setup of both our clusters and applications running on them. We make use of the CoreOS operator principle: by deploying prometheus-operator we define new …
- Updated 2026-09-01
VPC CNI
Network Policies VPC CNI VPC CNI Overview The VPC CNI (Container Network Interface) plugin is the default networking plugin for Amazon EKS clusters. The CNI plugin allows Kubernetes Pods to have the same IP address as they do on the VPC network. More …
How-to guides 24
- Updated 2026-10-29
OpenVPN
Note The OpenVPN component in the SKsycrapers platform is considered deprecated and will be removed during the course of 2025. We recommend using Tailscale or Wireguard instead for secure VPN connectivity to your environment: Refer to our Tailscale setup …
- Updated 2026-10-29
Tailscale ACL File
Structure The policy file uses HuJSON format (JSON with comments) and includes several key sections: 1. Groups Define groups of users for easier access management: { "groups": { "group:devops": [ "alice@example.com", …
- Updated 2026-10-29
Tailscale Capabilities
Running on the Tailscale Kubernetes Operator gives you more than subnet routing to your VPC. This page covers the extra capabilities you can use and how to turn them on. All of these are opt-in per cluster. Skyscrapers enables the building blocks …
- Updated 2026-10-29
Tailscale Setup
Overview This guide explains how to set up Tailscale integration with Skyscrapers-managed EKS clusters. Tailscale provides secure VPN connectivity to your Kubernetes clusters, enabling private network access to cluster resources and advertised routes. The …
Tutorials 1
- Updated 2026-05-12
What is Kubernetes?
This page is mainly created for Skyscrapers customers that are currently being onboarded to the platform. It assumes no prior knowledge for Kubernetes. It should technically be a much lighter and digestible version of the kubernetes documentation, with our …
Reference 2
- Updated 2026-10-29
Service Definition: Tailscale Add-on
DevOps-as-a-Service supports two VPN options for reaching your Kubernetes clusters and AWS VPC, and you choose the one that fits your team: WireGuard is included in DOaaS as a basic, cost-conscious option with basic functionality. The Tailscale Add-on …
- Updated 2026-10-29
Tailscale Deployment
Add under spec.vpn.tailscale in the cluster definition: spec: vpn: tailscale: enabled: true oauthClientID: your-oauth-client-id oauthClientSecretPayload: kms-encrypted-secret replicas: 2 extraRoutes: - "192.168.248.0/24" resources: requests: cpu: …